Your Data, Wallet Records and Local Law
We keep this policy short on purpose. When you open an account with 558hcm, the records we hold fall into four groups: the details you type in (name, mobile number, date of birth, the email you confirm), the activity we log (sign-in times, device and browser
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type, the pages you open such as a live table or a cricket market), the payment trail from bKash, Nagad, Rocket, Upay or a bank transfer, and the messages you send our support team. Each group exists for a reason — confirming the account holder is
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who they say they are, keeping your wallet balance straight, and settling a query if you raise one. We do not read your wallet history for fun, and we do not hand account records to outside advertisers. Where a payment partner or a game studio needs
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a piece of your data to complete a step, only the part needed for that step travels, and it travels encrypted. The rest depends on where you are. Bangladesh rules, and the rules of whichever region you sign in from, decide how long we must hold
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transaction logs, what we can send you, and which payment rails we can show. Opening any feature depends on your local law and eligible regions. If a rule in your area forces a change to how we hold your data, we apply it to your account
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and tell you through the contact details you registered.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.