Verifying Your Account Details
Verification is a one-time check that keeps your balance and your payout address tied to the right person. We ask for a photo ID — national ID card, passport or driving licence — and a wallet statement or bank slip that shows your name. Send clear photos, all four corners visible, no glare across the number. Once our team matches the name,
the flag clears on your profile and future withdrawal requests move without the same documents being asked for again. Do it before your first payout, not during one, and a matchday cash-out will not stall at the desk.
- Open profile verification — Sign in and go to your profile, then the verification tab. It lists the documents still missing rather than a generic checklist you have to guess at.
- Upload your photo ID — Send a colour photo of your national ID card, passport or driving licence. All four corners must be visible and the number readable without glare across it.
- Add a wallet or bank slip — Attach a bKash, Nagad or Rocket statement, or a bank slip, showing the same name. A mismatched spelling is the usual reason a check comes back.
- Wait for the match — Our team checks the file and clears the flag on your profile once the names line up. After that, withdrawal requests no longer ask for the same papers.